Please read our safety information
Please stay safe:
If you’re on the motorway:
- Pull over to the hard shoulder if you can
- Turn on your hazards, and your sidelights too if it’s dark
- Wear hi-vis jackets if you can
- Leave your car through the left-hand door, where it is safe, and you are able to do so
- Where possible and it is safe for you to do so stand behind any safety barriers to the rear of your vehicle
Somewhere else:
- Pull over out of traffic if you can
- Turn on your hazards, and your sidelights too if it’s dark
- Wear hi-vis jackets if you have them
- Leave your car through the left-hand door , where it is safe, and you are able to do so
- Get off the road if you can; if not, it’s normally safest to stand to the rear of your car away from passing traffic
- If you feel vulnerable or threatened waiting outside of your car, wait in the front passenger seat with the doors locked and your seatbelt on
- If you feel in danger, call 999
Report your breakdown
Stay safe: leave your car and stand away from traffic. If you’re stuck in the live lane of a motorway or dual carriageway and/or feel you’re in immediate danger, don't log your breakdown online. Please call 999 first, and then call us on 0333 321 9818
If you have specific needs we should be made aware of please don’t report your breakdown online but call us on 0333 321 9818
For, deaf, hard of hearing or speech-impaired customers please text the word ‘breakdown’ to: 07855 828 282
We need a few details before we can ask the RAC to send one of their patrols out to you